Customer Identification Program

Last Updated: 10/30/2025

1. Overview

At Kashu, your security and trust are our highest priorities. To help protect our users and comply with U.S. federal laws, Kashu maintains a Customer Identification Program (CIP) as part of our broader Anti-Money Laundering (AML) and Know Your Customer (KYC) framework.

This program helps us verify the identity of every individual and business using Kashu, ensuring the platform remains safe, transparent, and compliant.

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2. Why Identification Matters

Federal law requires all financial institutions to verify the identity of anyone who opens or accesses an account.

These checks help:

• Prevent money laundering and terrorist financing
• Reduce identity theft and financial fraud
• Keep the Kashu ecosystem secure and compliant with the Bank Secrecy Act (BSA) and USA PATRIOT Act

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3. Information We Collect

When you sign up or transact through Kashu, we may ask for:

• Full legal name
• Date of birth
• Physical address (no P.O boxes)
• Government-issued ID (driver's license, passport, or state ID)
• Tax Identification Number (SSN, EIN, or equivalent)

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Kashu uses both automated and manual methods to verify your information. This may include:

4. How We Verify Your Identity

• Cross-checking government or credit bureau data
• Verifying identification documents using secure technology
• Conducting biometric or selfie verification
• Performing additional reviews for higher-risk accounts or large transactions

If verification cannot be completed, we may request additional information or restrict account access until verification is successful.

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5. Ongoing Monitering

Verification doesn’t end after account creation. Kashu conducts continuous monitoring to detect suspicious activity and maintain compliance.

Kashu conducts continuous monitoring to detect suspicious activity and maintain compliance. We may ask users to update or re-verify their information if:

• Documents expire or appear invalid
• Ownership or business details change
• Activity patterns trigger enhanced due diligence

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6. Data Security & Privacy

All information collected under this program is:

• Encrypted in transit and at rest
• Stored securely under strict access controls
• Used solely for identity verification and regulatory compliance

Kashu never sells or shares customer identification data for marketing purposes. Learn more in our Privacy Policy.

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7. Compliance & Oversight

Kashu’s Customer Identification Program is managed by our Compliance Department and reviewed annually by internal risk and legal teams to ensure full alignment with applicable laws and best practices.

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8. Questions or Concerns

If you have questions about Kashu's Customer Identification Program or need assistance completing verification, contact our Support team: help@kashupay.com